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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Информация за контакт
Have a question about your order, shipping, or returns? Our dedicated support team is ready to assist you.
Customer Support
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Email: support@eldenhues.com
(We aim to respond to all inquiries within 24 hours)
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Phone: +86 193 1454 0502
(Available Monday – Friday, 9:00 AM – 6:00 PM GMT+8)
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Online Form: [Link to your Shopify contact form if applicable]
Business Information
To ensure transparency and trust, our official business details are provided below:
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Operating Entity: HONGKONG SERENDIPITY TECHNOLOGY CO., LIMITED
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Registration Address: Flat/Rm 705, 7/F, Fa Yuen Commercial Building, No. 75 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong
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Service Hours: Mon - Fri | 9:00 AM - 6:00 PM (Standard Support Time)
Note: For the fastest resolution regarding tracking or returns, please include your Order Number (#XXXX) in your email.
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